Frequent Asked Questions
1. What payment methods do you accept?
We want your shopping experience to be as smooth as possible, so we accept most major payment methods: Visa, MasterCard, American Express, PayPal, and Apple Pay. Our checkout process is secure and easy to use, so you can shop with confidence!
2. How long will it take to receive my order?
We process orders within 1-2 business days. After that, it’s all about getting your style to you as soon as possible! For Europe and the USA, shipping usually takes 5-7 days. For other international destinations, shipping may take 9-12 days. You’ll receive a tracking number once your order is shipped, so you can watch it on its way to you.
3. Can I track my order?
Absolutely! Once your order is on its way, we’ll send you an email with a tracking number so you can keep tabs on its journey. We know waiting can be hard, so you’ll always know where your package is!
4. What is your return policy?
We want you to love your new gear! If you’re not 100% satisfied, we offer a 30-day return policy. You'll receive a voucher equivalent to the value of the products you purchased. Items must be in their original, unworn, unwashed condition. Please note that return shipping costs may vary depending on your location. Reach out to our team at info@hundred-store.com to start the return process, and we’ll help you every step of the way.
5. Do you ship internationally?
Yes! We’re here to bring our style to every corner of the world. International shipping fees and times may vary based on location, so feel free to reach out if you’d like more information on delivery times for your area.
6. Do I need to take special care of my items?
Yes! Our designs are unique, and we want them to look great on you for as long as possible. For best results, wash your items inside out in cold water and hang to dry. Sometimes, the bold colors in our prints may look a little blurred when first received; this is totally normal. A gentle wash before wearing helps set the colors for that perfect look!